Here are FAQ on Kyuzan Gofuku rental system and dressing Kimono.
Q. Do I have to bring anything with me on the day?
A. We prepare everything you need; Kimono, Obi, Japanese style bag, sandals, and socks. So visit us without anything. We recommend to wear thin underwear and leggings (such as HEATTECH) in winter.
Q. Can I change the plan on the day?
A.You can change the plan on the day.
Q. How long does it take for dressing?
A.It takes about 30 to 40 minutes for choosing kimono + dressing. During busy seasons, there is a congestion at the store so we may keep you waiting. Please visit us with enough time.
Q. I’m tall. Is there bigger size Kimono available?
A. Sure we do. But keep it in mind there are few options depend on the kind of Kimono.
※For people with the height of 175cm or more, we can dress you.
※In the case we cannot dress you in any ways, we may have to reject your rental.
※There are options up to 185cm for males. But the quantity is limited. Please make a book as early as possible.
Q.Do you keep my luggage?
A. We can keep your clothes and luggage, other than valuables, until 16:30 on the day.
Q.Do you have hair accessories?
A. Yes! We do. Yet, you need an extra charge for hair accessories if you use a basic plan.
Q.Do you charge cancellation charge?
A. No, we don’t. Yet, please make a call if you cannot visit us.
Q.Can I change the date or number of people?
A. You can change the date and number of people. We will let you know at “Reservation Status.”
Q.It must be congested on Saturdays, Sundays, and holidays. Can I make a reservation on the day?
A. You can make a reservation on the day. Yet, when congested, such as Saturdays, Sundays, and holidays, we may have to reject customers without reservation.
Q.Can I wear Kimono even when it is raining or bad weather?
A. We regret to tell you but you cannot go outside when it is raining or bad weather, as many of our Kimono are made of silk. Instead, you can enjoy location photos at our various locations.